Lives at Risk: 988 Suicide Help Line Fails Callers with Hold Times and Hang-Ups
Accusations the help line is not helping people
WASHINGTON D.C. - Dozens of people have reached out to me saying they have been put on hold for more than a half hour or even hung up by operators of the 988 Suicide and Crisis Lifeline.
The following is just one of the posts on a mental health Facebook support group:
I have heard stories from numerous people telling me they have been put on hold for ten…
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